{"id":83827,"date":"2021-02-09T14:04:04","date_gmt":"2021-02-09T13:04:04","guid":{"rendered":"https:\/\/skillbest.com\/e-learning-format\/skillvoice-listen-and-learn\/"},"modified":"2023-10-25T07:47:11","modified_gmt":"2023-10-25T05:47:11","slug":"skillvoice-listen-and-learn","status":"publish","type":"e-learning-format","link":"https:\/\/skillbest.com\/en\/e-learning-format\/skillvoice-listen-and-learn\/","title":{"rendered":"skillvoice &#8211; Listen and learn"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;79288&#8243; media_width_percent=&#8221;70&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][uncode_list icon=&#8221;fa fa-square&#8221; icon_color=&#8221;color-154192&#8243;]<\/p>\n<ul>\n<li>Promotion of remote communication<\/li>\n<li>Proper behaviour on calls<\/li>\n<li>Conversation simulation<\/li>\n<li>Digitization of sales training<\/li>\n<li>Recreation of real situations<\/li>\n<li>Support personnel<\/li>\n<li>Simulation of daily routines<\/li>\n<li>Onboarding<\/li>\n<\/ul>\n<p>[\/uncode_list][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243;]Interactive audio learning[\/vc_custom_heading][vc_button button_color=&#8221;color-154192&#8243; radius=&#8221;btn-round&#8221; text_skin=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fskillbest.com%2Fen%2Fcontact%2F|title:Contact|&#8221;]Free advice and support[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/6&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-828006&#8243; text_weight=&#8221;400&#8243;]Through listening to the new competence[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/6&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;7&#8243; mobile_width=&#8221;7&#8243; width=&#8221;2\/3&#8243;][vc_column_text]We are all familiar with listening comprehension exercises from foreign language classes. Someone says something, and another person reacts to it. With our skillvoice <strong>e-learning format<\/strong>, however, we take this principle to the next level. Learners listen to realistic conversations and then have to solve interactive quizzes, tasks and questions.<\/p>\n<p>This situation is a familiar and everyday occurrence for remote support staff. This is why skillvoice is very close to real-life work and immerses participants in a familiar situation.<\/p>\n<p>With this e-learning format, it is possible to check, for example, what is important for new employees to learn based on previously identified work processes. Depending on which work processes were identified, different scenarios are created and presented in our e-learning format as people calling the learner.<\/p>\n<p>Conference calls with several participants can also be simulated \u2012 just like complete <strong>screen sharing simulations<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-672943&#8243; overlay_alpha=&#8221;0&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;2\/3&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243;]Advantages of skillvoice audio trainings[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;7&#8243; mobile_width=&#8221;7&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77588&#8243; media_width_use_pixel=&#8221;yes&#8221; el_class=&#8221;.skillbest-icons-default-width&#8221; media_width_pixel=&#8221;60&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Flexible learning[\/vc_custom_heading][vc_column_text]Location-independent training is not only cost-effective, but also allows participants to choose a time when they can learn most effectively, anytime and anywhere.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77600&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Active learning[\/vc_custom_heading][vc_column_text]Interactions and direct response options ensure that learners are always actively engaged and attentive during the training.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;78726&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Realistic learning[\/vc_custom_heading][vc_column_text]Simulated discussions with real people on topics that are relevant to the learning goals ensure even better immersion.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77621&#8243; media_width_use_pixel=&#8221;yes&#8221; el_class=&#8221;.skillbest-icons-default-width&#8221; media_width_pixel=&#8221;60&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Goal-oriented learning[\/vc_custom_heading][vc_column_text]The learning objectives actively motivate learners to achieve the highest score. Gamification elements deliver the right base.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;78035&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Customizable learning[\/vc_custom_heading][vc_column_text]Our training courses match your company&#8217;s CI\/CD perfectly.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77622&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Cost-conscious learning[\/vc_custom_heading][vc_column_text]Due to the primary use of audio, the development of a skillvoice training only requires comparatively small investment costs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; el_id=&#8221;skillbest-gradient-blue&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;200&#8243; el_class=&#8221;skillbest-title-white&#8221;]Conversation simulations via skillvoice prepare your team perfectly for any customer interaction.[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; 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text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243;]Top features[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;2\/6&#8243;][vc_custom_heading text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; subheading=&#8221;Completing the training several times pays off! 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