{"id":86059,"date":"2021-07-20T13:49:07","date_gmt":"2021-07-20T11:49:07","guid":{"rendered":"https:\/\/skillbest.com\/e-learning-format\/skillchat-dialogue-simulation\/"},"modified":"2023-03-29T09:49:59","modified_gmt":"2023-03-29T07:49:59","slug":"skillchat-dialogue-simulation","status":"publish","type":"e-learning-format","link":"https:\/\/skillbest.com\/en\/e-learning-format\/skillchat-dialogue-simulation\/","title":{"rendered":"skillchat &#8211; Dialogue Simulation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;80188&#8243; media_width_percent=&#8221;70&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][uncode_list icon=&#8221;fa fa-square&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;236097&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li>Consulting and service training<\/li>\n<li>Complaint Management<\/li>\n<li>Internal communication<\/li>\n<li>Onboarding processes<\/li>\n<li>Sales Training<\/li>\n<\/ul>\n<p>[\/uncode_list][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;644733&#8243; text_color_type=&#8221;uncode-palette&#8221;]Believe us: communication has to be learned![\/vc_custom_heading][vc_button button_color=&#8221;color-154192&#8243; radius=&#8221;btn-round&#8221; text_skin=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fskillbest.com%2Fen%2Fcontact%2F|title:Contact|&#8221;]Free advice and support[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/6&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-828006&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;388190&#8243; text_color_type=&#8221;uncode-palette&#8221;]Deceptively real conversation flows with added value[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/6&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;7&#8243; mobile_width=&#8221;7&#8243; width=&#8221;2\/3&#8243;][vc_column_text uncode_shortcode_id=&#8221;444090&#8243;]Chat simulation is not an invention of the 21st century. As early as the 1950s, the Turing test was developed as a method of simulating human communication. <strong>skillchat<\/strong> is based on this test and enables <strong>deceptively real conversations<\/strong> that give users the feeling of communicating with a real customer or colleague. The action of these conversations is based on your learning content, which we transform into an <strong>impactful e-learning experience<\/strong>.<\/p>\n<p>We translate your company&#8217;s learning content into conversations and develop decision trees that simulate a conversation flow. The core element of <strong>skillchat<\/strong> is <strong>ongoing interaction<\/strong> in the form of predefined answers. Learners have the choice between different answer alternatives and approach correct decisions in a playful way. The evaluation is done in the background by assigning points. These are converted into<strong> live feedback<\/strong> and learners receive an immediate assessment of their response behavior.<\/p>\n<p><strong>skillchat<\/strong> not only trains you to answer correctly in text form. Based on your learning content, we <strong>also<\/strong> incorporate <strong>video footage, images or diagrams<\/strong> that can and should be interacted with.<\/p>\n<p>In addition, the chat simulation is suitable for learning more about the learners. Uncertainties or unused potentials are revealed and can be corrected with the help of built-in switches in the decision tree. In this way, learners are only presented with learning content that also provides them with added value.  <strong>This saves valuable time and guarantees learning success.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-672943&#8243; overlay_alpha=&#8221;0&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;2\/3&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;861977&#8243; text_color_type=&#8221;uncode-palette&#8221;]The advantages of skillchat at a glance[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;7&#8243; mobile_width=&#8221;7&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77588&#8243; media_width_use_pixel=&#8221;yes&#8221; el_class=&#8221;.skillbest-icons-default-width&#8221; media_width_pixel=&#8221;60&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243;]Flexible learning[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;268266&#8243;]<strong>skillchat<\/strong> works <strong>where learners need it to<\/strong>. Depending on your requirements, we adapt your learning content for smartphone, tablet or desktop use.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77600&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;234752&#8243; text_color_type=&#8221;uncode-palette&#8221;]Cutting-edge[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;187504&#8243;]<strong>Communication in chat form<\/strong> is becoming increasingly popular. <strong>skillchat<\/strong> familiarizes learners with it in a playful way.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;78726&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;383369&#8243; text_color_type=&#8221;uncode-palette&#8221;]Efficient learning[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;135447&#8243;]Only what makes sense is learned: With <strong>skillchat<\/strong>, learners receive the content that provides them with <strong>real added value<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77621&#8243; media_width_use_pixel=&#8221;yes&#8221; el_class=&#8221;.skillbest-icons-default-width&#8221; media_width_pixel=&#8221;60&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;889942&#8243; text_color_type=&#8221;uncode-palette&#8221;]Practical[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;205048&#8243;]<strong>skillchat<\/strong> simulates conversation processes as they occur in the learners&#8217; <strong>everyday work<\/strong>.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;78035&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;710820&#8243; text_color_type=&#8221;uncode-palette&#8221;]Individual and versatile[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;106943&#8243;]We customize <strong>skillchat<\/strong> to meet <strong>your<\/strong> individual <strong>needs<\/strong>. We are also happy to incorporate <strong>multimedia content<\/strong>.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;77622&#8243; media_width_percent=&#8221;100&#8243; el_class=&#8221;.skillbest-icons-default-width&#8221;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;129917&#8243; text_color_type=&#8221;uncode-palette&#8221;]Self-responsible[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;156455&#8243;]The chat simulation trains the <strong>decision-making behavior<\/strong> and helps to be able to provide adequate answers quickly.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; el_id=&#8221;skillbest-gradient-blue&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;200&#8243; el_class=&#8221;skillbest-title-white&#8221; uncode_shortcode_id=&#8221;214602&#8243; text_color_type=&#8221;uncode-palette&#8221;]Success with different storylines![\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243;][vc_single_image media=&#8221;80194&#8243; media_width_percent=&#8221;100&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243;][vc_single_image media=&#8221;78204&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; media_width_pixel=&#8221;7&#8243;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;4\/6&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;400&#8243;]Top features[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; 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