{"id":87700,"date":"2024-06-14T14:35:01","date_gmt":"2024-06-14T12:35:01","guid":{"rendered":"https:\/\/skillbest.com\/referenz\/elearning-hagebau-competence-training\/"},"modified":"2025-04-01T18:40:17","modified_gmt":"2025-04-01T16:40:17","slug":"elearning-hagebau-competence-training","status":"publish","type":"referenz","link":"https:\/\/skillbest.com\/en\/reference\/elearning-hagebau-competence-training\/","title":{"rendered":"e-Learning &#8211; hagebau &#8211; Competence training"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;20&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-672943&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; row_height_pixel=&#8221;115&#8243; uncode_shortcode_id=&#8221;139052&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;0&#8243; back_image=&#8221;87634&#8243; back_position=&#8221;right bottom&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;582562&#8243; back_size=&#8221;20%&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; row_height_pixel=&#8221;50&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/6&#8243; mobile_height=&#8221;200&#8243;][vc_single_image media=&#8221;77600&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;sixteen-nine&#8221; el_class=&#8221;.skillbest-icons-default-width&#8221;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;4\/6&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;div&#8221; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;300&#8243; uncode_shortcode_id=&#8221;265245&#8243; text_color_type=&#8221;uncode-palette&#8221;]SALES TALKS \/ COMPETENCE TRAINING[\/vc_custom_heading][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;div&#8221; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;300&#8243; uncode_shortcode_id=&#8221;186886&#8243; text_color_type=&#8221;uncode-palette&#8221;]<a href=\"https:\/\/skillbest.com\/en\/e-learning-references\/\">Reference<\/a> \/ <strong>e-Learning hagebau competence training<\/strong>[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;175028&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;3&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;50&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; inverted_device_order=&#8221;yes&#8221; auto_height_device=&#8221;yes&#8221; el_class=&#8221;skillbest-content-format-header&#8221; uncode_shortcode_id=&#8221;191053&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;168930&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;213192&#8243; text_color_type=&#8221;uncode-palette&#8221;]Skills training for DIY store employees[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][vc_custom_heading text_color=&#8221;color-116198&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;fontsize-330338&#8243; text_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;462959&#8243; text_color_type=&#8221;uncode-palette&#8221;]hagebau Group[\/vc_custom_heading][vc_empty_space empty_h=&#8221;2&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;877408&#8243;][vc_column_text text_color=&#8221;color-185359&#8243; uncode_shortcode_id=&#8221;200887&#8243; text_color_type=&#8221;uncode-palette&#8221;]What do I need to consider when working with screed concrete?<br \/>\nWhich wood do I need for my do-it-yourself terrace?<br \/>\nWhich paint is best for my kitchen walls?<br \/>\nCustomer questions like these are the order of the day in DIY stores &#8211; and want to be answered competently by employees.<br \/>\nThis is exactly what the hagebau Group guarantees for its approximately 600 system locations in Germany, Austria and Luxembourg: Together with the hagebau Academy, we at skillbest have developed the <strong>Top 20 e-learning <\/strong>, with which employees can simulate <strong>sales talks<\/strong> and consolidate <strong>product knowledge<\/strong>.<br \/>\nBy training employees on the 20 most important customer questions in their specialist area, they strengthen their <strong>advisory skills<\/strong> and become experts that people are happy to trust.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; 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mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;138815&#8243;][vc_single_image media=&#8221;87009&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;849263&#8243; media_width_pixel=&#8221;40&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;249157&#8243;][vc_single_image media=&#8221;83064&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;344267&#8243; media_width_pixel=&#8221;80&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; 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uncode_shortcode_id=&#8221;621373&#8243;][vc_custom_heading text_color=&#8221;color-150227&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;366405&#8243; text_color_type=&#8221;uncode-palette&#8221;]FAQs[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;201772&#8243;][vc_custom_heading text_color=&#8221;color-150227&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;724953&#8243; text_color_type=&#8221;uncode-palette&#8221;]Job Simulation[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;124513&#8243;][vc_custom_heading text_color=&#8221;color-150227&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;692996&#8243; text_color_type=&#8221;uncode-palette&#8221;]Gamification elements[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;184774&#8243;][vc_custom_heading text_color=&#8221;color-150227&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;147759&#8243; text_color_type=&#8221;uncode-palette&#8221;]Corporate Identity[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;910420&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;122031&#8243;][vc_custom_heading text_color=&#8221;color-554342&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;h5&#8243; text_transform=&#8221;uppercase&#8221; uncode_shortcode_id=&#8221;126630&#8243; text_color_type=&#8221;uncode-palette&#8221;]For newcomers and experienced users[\/vc_custom_heading][vc_empty_space empty_h=&#8221;0&#8243;][vc_separator sep_color=&#8221;color-554342&#8243; el_width=&#8221;10%&#8221; el_height=&#8221;1px&#8221;][vc_custom_heading text_color=&#8221;color-292026&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-155944&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;166094&#8243; text_color_type=&#8221;uncode-palette&#8221;]Onboarding and refresher training[\/vc_custom_heading][vc_column_text text_color=&#8221;color-185359&#8243; uncode_shortcode_id=&#8221;119134&#8243; text_color_type=&#8221;uncode-palette&#8221;]hagebau&#8217;s <strong>Top 20 e-learning<\/strong> program makes it easier for employees to join the company and is an important digital support in the onboarding process.<br \/>\nDuring the training phase, new employees are familiarized with the most important customer questions.<br \/>\nThis gives them confidence for their first real customer contact in the market.<br \/>\nAt the same time, long-standing employees can use e-learning to consolidate their specialist knowledge, practise cross-departmental selling and prepare for discussions with different customer groups.[\/vc_column_text][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;179585&#8243;][vc_custom_heading text_color=&#8221;color-554342&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;h5&#8243; text_transform=&#8221;uppercase&#8221; uncode_shortcode_id=&#8221;144193&#8243; text_color_type=&#8221;uncode-palette&#8221;]As in the workplace[\/vc_custom_heading][vc_empty_space empty_h=&#8221;0&#8243;][vc_separator sep_color=&#8221;color-554342&#8243; el_width=&#8221;10%&#8221; el_height=&#8221;1px&#8221;][vc_custom_heading text_color=&#8221;color-292026&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-155944&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;146155&#8243; text_color_type=&#8221;uncode-palette&#8221;]Authentic conversation simulation[\/vc_custom_heading][vc_column_text text_color=&#8221;color-185359&#8243; uncode_shortcode_id=&#8221;199175&#8243; text_color_type=&#8221;uncode-palette&#8221;]The questions in <strong>hagebau&#8217;s Top 20 e-learning course<\/strong> are not taken from a textbook, but are based on real questions from everyday working life.<br \/>\nCustomers differ in terms of prior knowledge, expectations and expressions.<br \/>\nIn any case, employees must be able to react correctly, both personally and professionally.<br \/>\nBy simulating situations that could occur in any store on a daily basis, employees are optimally prepared for their tasks.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-672943&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;385376&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;954661&#8243;][vc_custom_heading text_color=&#8221;color-292026&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-155944&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;525650&#8243; text_color_type=&#8221;uncode-palette&#8221;]17 departments, 20 questions[\/vc_custom_heading][vc_column_text text_color=&#8221;color-185359&#8243; uncode_shortcode_id=&#8221;155084&#8243; text_color_type=&#8221;uncode-palette&#8221;]Whether plants, paints, wood or tools: every department at hagebau requires special skills and specialist knowledge.<br \/>\nFor our e-learning, we have transformed the 20 most important questions from each department into interactive tasks.<br \/>\nSingle and multiple-choice questions as well as small gamification elements such as drag-and-drop tasks ensure an <strong>interactive learning experience<\/strong>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;87638&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;176212&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;598862&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_color=&#8221;color-185359&#8243; heading_semantic=&#8221;h6&#8243; text_size=&#8221;fontsize-898198&#8243; text_weight=&#8221;600&#8243; uncode_shortcode_id=&#8221;101706&#8243; text_color_type=&#8221;uncode-palette&#8221;]Interview with Verena Giese &amp; Christine Neumann[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;764221&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;129286&#8243;][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;164735&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>What challenges arise in connection with customer questions and requests?<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;130101&#8243;]Every customer is different and has different prior knowledge of materials or work processes.<br \/>\nFor the employees at the locations, this means that they must always react in the right way, both professionally and personally, in order to provide customers with the best possible support for their DIY or gardening projects.<br \/>\nThis is exactly what we can now train with <strong>Top 20 e-learning <\/strong>.[\/vc_column_text][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;109556&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Why did you opt for a digital solution?<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;170130&#8243;]It is important to us to be able to offer the same high quality of advice in all markets.<br \/>\nThis can be guaranteed with a digital solution that can be adapted to current requirements and innovations at any time.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;315372&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>In your opinion, what are the greatest strengths of this digital learning solution?<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;310010&#8243;]Our e-learning is easily accessible for all employees and very clearly structured.<br \/>\nBoth new employees and colleagues who have been working at the hagebau sites for decades can quickly find their way around.[\/vc_column_text][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;142572&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Why did you decide to work with a professional e-learning agency?<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;819494&#8243;]External expertise is important in order to avoid operational blindness and ultimately to be able to hold a technically and visually mature product in your hands. skillbest met our expectations in this respect, was uncomplicated and professional in its cooperation and turned seemingly dry questions into interactive learning experiences.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;30&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-672943&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; inverted_device_order=&#8221;yes&#8221; auto_height_device=&#8221;yes&#8221; el_class=&#8221;skillbest-content-format-header&#8221; uncode_shortcode_id=&#8221;439070&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;3\/6&#8243; uncode_shortcode_id=&#8221;123764&#8243;][vc_custom_heading heading_semantic=&#8221;h6&#8243; text_size=&#8221;fontsize-129793&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;107158&#8243;]&#8221;We want to quickly give employees the security they need to create positive experiences for themselves and our customers.&#8221;[\/vc_custom_heading][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;877408&#8243;][vc_column_text text_lead=&#8221;small&#8221; text_color=&#8221;color-554342&#8243; uncode_shortcode_id=&#8221;121998&#8243; text_color_type=&#8221;uncode-palette&#8221;]Verena Giese &amp; Christine Neumann &#8211; hagebau Academy[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;3\/6&#8243; uncode_shortcode_id=&#8221;497758&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;650752&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;199087&#8243;][vc_single_image media=&#8221;87690&#8243; media_width_percent=&#8221;70&#8243; alignment=&#8221;right&#8221; uncode_shortcode_id=&#8221;156947&#8243; el_class=&#8221;skillbest-round-corner-img&#8221;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;131320&#8243;][vc_single_image media=&#8221;87692&#8243; media_width_percent=&#8221;70&#8243; alignment=&#8221;right&#8221; uncode_shortcode_id=&#8221;587446&#8243; el_class=&#8221;skillbest-round-corner-img&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;208943&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;169983&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-101650&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;127722&#8243; text_color_type=&#8221;uncode-palette&#8221;]Advantages for DIY store customers[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;704479&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;182373&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Highly trained staff<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;134451&#8243;]Customers can rely on expert advice.[\/vc_column_text][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;172444&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Speed and flexibility<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;508919&#8243;]Through targeted training, employees quickly deliver the desired solution.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-stop&#8221; icon_color=&#8221;color-154192&#8243; uncode_shortcode_id=&#8221;278638&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Buying becomes an experience<\/strong><\/li>\n<\/ul>\n<p>[\/uncode_list][vc_column_text uncode_shortcode_id=&#8221;116711&#8243;]Employees who are well-versed in conversation and appearance ensure that customers are happy to come back.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;100387&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;169983&#8243;][vc_custom_heading text_color=&#8221;color-154192&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-604939&#8243; text_size=&#8221;fontsize-101650&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;993704&#8243; text_color_type=&#8221;uncode-palette&#8221;]Which answer do you choose?[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;704479&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;871252&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;651096&#8243;][vc_single_image media=&#8221;87640&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;103457&#8243; el_class=&#8221;skillbest-round-corner-img&#8221;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;bottom&#8221; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;102661&#8243;][vc_single_image media=&#8221;87642&#8243; media_width_percent=&#8221;100&#8243; alignment=&#8221;right&#8221; uncode_shortcode_id=&#8221;111442&#8243; el_class=&#8221;skillbest-round-corner-img&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; 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There is not always just one right way to implement a project. For employees, this means that they must be able to respond to customers, react at lightning speed and have creative solutions at the ready at all times. 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