Declaration on data protection

skillbest GmbH

Latest update 01.05.2018

1. Legal basis

1.1. Legal basis The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Adaptation Act 2018 serve the right to the protection of personal data. We process your data exclusively on the basis of the legal provisions (GDPR, DSG 2018, TKG 2003).

2. Basic principles

2.1. skillbest GmbH, Schillerstraße 28, 8010 Graz is the responsible party.

2.2. It is particularly important to us to protect and keep safe all personal data that you entrust to us. In this document you will learn more about how we use and process your personal data.

3. Purpose limitation, legal basis, storage period and data recipient

3.1. We need the collected personal data for the fulfilment of the contract, billing, assertion of contractual claims, for customer service purposes and for advertising purposes. The data is collected, stored, processed and used for this purpose.

3.2. The legal basis for the processing of your personal data is, on the one hand, the fulfilment of a contract (e.g. online shopping), legitimate interests, the fulfilment of our legal or contractual obligations and, on the other hand, your consent (e.g. contact form, newsletter, cookies). Failure to provide the data can have different consequences.

3.3. We process your personal data (name, address, e-mail address, telephone number) as far as necessary for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) as well as in accordance with the statutory storage and documentation obligations that apply e.g. from the German Commercial Code (UGB), the Federal Tax Code (BAO) and until the end of any legal dispute, ongoing warranty and guarantee periods, etc.

3.4. As part of the operation of our websites, we commission web hosting operators, software service providers and agencies who can gain access to your personal data in the course of their activities, provided that they need the data to fulfil their respective service. They have committed themselves to us to comply with the applicable data protection regulations. Order processing contracts have been concluded in accordance with Art. 28 GDPR. You can request more information about the processors commissioned by us at office@skillbest.com.

4. Contact form

4.1. Your details, including personal data, from our contact form will be sent to us via our own mail server to process your request, processed and stored by us. This data will not be collected or passed on without your consent. We cannot process your inquiries without this data.

4.2. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 (1) (a) (consent) GDPR.

5. Newsletter

5.1. You can register for our newsletter on the website using the double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. Without the disclosure of this data, the transmission of our newsletter is not possible. You can unsubscribe from the newsletter by clicking the unsubscribe link at the end of each newsletter.

5.2. We commission processors to send our newsletter. They have committed themselves to us to comply with the applicable data protection regulations. An order processing contract was concluded in accordance with Art. 28 GDPR. You can request more information about the processors commissioned by us at office@skillbest.com.

5.3. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 (1) (a) (consent) GDPR.

6. Online purchases

6.1. We would like to point out that the IP data of the connection owner, as well as the name and address of the buyer, are stored within the framework of cookies for the purpose of simplifying the purchasing process and for subsequent contract processing. In addition, the name, address, email address and telephone number of the buyer are stored by us for the purpose of contract processing. The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you.

6.2. The data (name, address, e-mail address, telephone number and, if applicable, credit card data, bank details) are transmitted to the processing company
Banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the purpose of delivering the goods and to our tax consultant for the purpose of fulfilling tax obligations. They have committed themselves to us to comply with the applicable data protection regulations. An order processing contract was concluded in accordance with Art. 28 GDPR. You can get more information about the processors commissioned by us at office@skillbest.com

6.3. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 GDPR (in particular consent and/or the need to fulfil the contract).

7. Cookies, other tracking tools and web analytics

7.1. Cookies, other tracking technologies and functions of the web analytics service Google Analytics (provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.) can be used in a variety of ways on our internet platform. Cookies are small pieces of text information that make it possible to recognize the user and analyze your use of our website. The information generated in this way is transferred to the provider’s server and stored there. They serve to make our website more user-friendly, more effective and more secure overall. Cookies are also used to measure the frequency of page views and for general navigation.

7.2. By using our website, you agree that we set cookies. You can refuse to accept cookies in your browser settings. How this works in detail can be found in the instructions of your browser manufacturer. If you decide against certain technical and/or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your end device until you delete them.

7.3. We have a corresponding contract with the provider
Order data processing completed. They have committed themselves to us to comply with the applicable data protection regulations. You can request more information about the processors commissioned by us at office@skillbest.com.

7.4. Your IP address is recorded, but immediately pseudonymised by deleting the last 80 bits. As a result, only a rough localization is possible.

7.5. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 GDPR (particularly consent). Since the privacy of our users is important to us, user data is pseudonymised.

8. Consent and Right of Withdrawal

8.1. If your consent is required for the processing of your data, we will only process it after your express consent.

8.2. In principle, we do not process any data of minors and are not authorized to do so. By submitting your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.

8.3. You can revoke your consent at any time at the following email address: office@skillbest.com. In such a case, the data previously stored about you will be anonymized and subsequently only used for statistical purposes without personal reference. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

9. Data security

9.1. We use technical and organizational security measures to
stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.

10. Your rights

10.1. You have the right to information about the personal data concerned at any time from the person responsible, skillbest GmbH, Schillerstraße 28, 8010 Graz, Austria. If there is no statutory storage obligation, you have the right to delete this data and to object to the processing. You also have the right to correct the data and to restrict processing, to data transferability and to lodge a complaint with the Austrian data protection authority (Wickenburggasse 8-10, 1080 Vienna, email: dsb@dsb.gv.at).

10.2. Regarding your rights, please contact us at office@skillbest.com or write to: skillbest GmbH, Schillerstraße 28, 8010 Graz, Austria.

Server Logfiles

The website operator or site provider collects data about access to the site and saves it as “server log files”. The following data is logged in this way:

  • Visited site
  • Time of access
  • The data volume sent in bytes
  • The source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (Due to legal requirements, IP addresses are stored pseudonymised. The last part of the IP address is exchanged)
  • The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to subsequently check the server log files if there are concrete indications of illegal use.

Cookies

Cookies are small text files that are stored by a website on a PC, smartphone or tablet PC. Our cookies do not contain any personal data and are used exclusively for navigation and recognition.

We use session-related and permanent cookies: Persistent cookies (permanent), these remain on a PC for a longer period of time, the period depends on the settings of your browser. Session cookie (session-related), these are deleted when the browser is closed.

Persistent cookies help us to recognize you on a later visit. However, you can manually delete these cookies in your browser. Session-related cookies are important so that you can fill the shopping cart during your visit, for example, and this is retained until the order is completed. These cookies also help us to analyze how customers use the web shop. This allows us to continuously optimize and improve the web shop.

Cookies can be deactivated and deleted:

Most browsers accept cookies by default. You can allow or disallow temporary and saved cookies independently of each other in the security settings. You can also find out how under the following link: AllAboutCookies.org. If you disable cookies, certain features on our site may not be available and some web pages may not display properly.

Changes

We reserve the right to make changes or additions to the data protection declaration at any time and without prior notice. If parts or individual formulations of this text do not, no longer or not completely correspond to the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.