Digital onboarding for bakeries

All beginnings are difficult. Wrong! All beginnings are only difficult if they have not been properly prepared and planned. This is particularly true of onboarding processes. If planned incorrectly, they consume time, money and human resources. Especially in bakery branches, where new employees are hired on a monthly basis, onboarding can quickly become a resource guzzler. At skillbest, we have the solution: customized e-learning onboarding for bakeries.

Initial situation digitization

The problem

In large, student-oriented cities, bakeries have a high turnover of employees. Because the work is easy to learn, working in a bakery branch is particularly attractive for young people who want to finance their studies, for example. As a rule, however, these young people do not stay with the company for years, but change jobs again after a few months. For the bakery, this means that new employees have to be trained again and again. If the company consists of several branches, these onboarding processes quickly get out of hand and cost a lot of time and human resources.

skillpractice

The solution

At skillbest, we have the solution for bakeries that are struggling with precisely this problem: Our e-learning format skillstart digitizes tedious onboarding processes and relieves both companies and employees. Standardized work processes such as packing the right goods or creating invoices become interactive tasks that can be used to train the respective skills in a fun and stress-free way. At the same time, key elements of the corporate culture can be communicated. Let’s take a look at exactly how digital onboarding for bakeries works.

Areas of application

Onboarding new employees
Training of substitutes and temporary staff
Familiarization phases for interns
Training on corporate culture and values
Change management

Advantages

Consolidates standardized workflows
Relieves mentors and mentors/buddies
Creates a sense of togetherness
Takes pressure off new employees
Conveys values and corporate culture in a playful way

e-learning trains communication skills

"Who's next?"

New customers enter the store every minute. They all have different needs and moods. But they all have one thing in common: they want to be served quickly and correctly. For newcomers in particular, the flood of different requests can be overwhelming. skillstart prepares new employees for such situations and trains them in dealing with a wide range of customer groups – from hectic students to indecisive senior citizens.

e-learning consolidates work processes

"What can I offer you?"

The next challenge is to take the order and pick the right baked goods from the display case at the same time. With skillstart, new employees can train their memory skills in a fun way. Tasks that vary in scope and speed are the ideal preparation for working in the store.

e-Learning for POS systems

"That'll be €8.80, please."

Once everything has been packed correctly, all that remains to be done is to create the appropriate invoice. Especially at the beginning of the employment relationship, the various input options of a cash register can be confusing. skillstart also helps here and offers realistic training on how to invoice orders and create receipts.

Onboarding is more than just imparting knowledge. It speaks the language of the company and is part of employer branding.

Managing Director Günther Veit on e-learning onboarding for bakeries

What characterizes the e-didactic approach in this specific case?

With our e-learning onboarding for bakeries, we want to show that standardized work processes can be ideally conveyed through e-learning. A core element is the integration of storytelling elements that turn the entire e-learning onboarding into an interactive story. Learners immerse themselves in this story, interact with deceptively real customers and thus train their communication and memorization skills in a playful way.

Why has digital onboarding in the form of e-learning still not arrived in all companies?

We ask ourselves the same question, as digital onboarding offers great opportunities to impart knowledge and values in a fun and effective way. This is certainly due to the fact that the benefits of digital onboarding have not yet been sufficiently communicated – and this is exactly what we want to change. Well thought-out onboarding in the form of e-learning, for example, not only offers considerable cost and time savings, but also represents a form of quality assurance. The conclusion: digital onboarding has a lasting positive effect on the company’s success.

What do you think the future holds for e-learning in the onboarding sector?

The best is yet to come! I am convinced that we are only at the very beginning when it comes to the use of e-learning in onboarding processes. There is so much potential in this area that we at skillbest want to exploit together with companies. For example, we could go one step further and integrate elements from digital onboarding into job advertisements. This would allow applicants to see which qualifications are required for the job during the application process. And this is just one of many examples that show that Digital onboarding has an incredible number of possible applications.